NET service solution

Privacy policy

On net-service.cz we process only what is necessary: the e-mail address of those who subscribe to our news and technical records of access to the website. We do not sell your data or pass it on to anyone else for marketing.

Data controller

NET service solution, s.r.o., Žerotínova 3056/81a, 787 01 Šumperk, Czech Republic, Company ID 27849252. For matters concerning personal data, contact us at sales@net-service.cz.

News by e-mail

  • What data: e-mail address, time and IP address of the subscription and its confirmation. For e-mails sent, also whether they were opened and which links were clicked.
  • Purpose: sending news about NET service solution products (ISPadmin, FlowPro NG, SolaTronic, LightKeeper PRO, VPNpilot) and evaluating which information interests you.
  • Legal basis: your consent (Art. 6(1)(a) GDPR). The subscription becomes valid only after you confirm it via the link we send you by e-mail.
  • For how long: until you withdraw your consent. You can unsubscribe or choose only some products at any time using the link at the bottom of every e-mail, or by writing to sales@net-service.cz.
  • Who processes the data on our behalf: we send e-mails via Mailchimp, a service of Intuit Inc. (USA). The transfer of data to the USA is based on the EU–US Data Privacy Framework and standard contractual clauses.

Visiting the website

The website uses no cookies and no third-party analytics or advertising tools. The web server records technical access data (IP address, time, requested page, browser). It is used to keep the website secure and running and for aggregate traffic statistics. The legal basis is our legitimate interest in secure operation (Art. 6(1)(f) GDPR). We keep these records for no more than 90 days; aggregate statistics without IP addresses are kept longer. The website runs on our own servers in the Czech Republic.

Your rights

You have the right to access your data, to have it corrected or erased, to restrict processing, to data portability and to object. You can withdraw your consent at any time without affecting processing carried out before the withdrawal. If you believe we process your data unlawfully, you can lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz).